In this Shipping Information document, " We", "Our", “Site(s)” and "Us" refers to "[All Things Key]", “www.allthingskey.com", or “any [All Things Key] social media sites or platforms where we operate”.
1.1 Shipping cost will be based off of product and quantity.
2.1. We ship within the US only. From time to time, free shipping may be selected at checkout as part of a promotion.
2.2. Shipping is through USPS & FedEx.
2.3. Please provide correct email address in order to obtain a tracking number for your purchase.
3.1. Please allow 2-3 days for processing once order has been placed. Shipping will take place on Mondays and Thursdays by 4pm. Items will ship next business day after a holiday.
We will NOT be held responsible for any loss or undelivered package as a result of address change made by you or on behalf of you by us or a third party after your package has been shipped by us regardless of you receiving a tracking number from us or not. Requests for change of address MUST be made directly with Allthingskey via our customer care team through the contract method firstname.lastname@example.org and you must have received confirmation from us about the change you requested prior to placing your order or after your order has been shipped by us.
No returns. Please email email@example.com with any questions and/or concerns.